Frequently asked questions
How long will the delivery take?
Its really quick! We strive to deliver all our orders/products in the fastest time possible. Depending upon your adress, the delivery time may vary between 2-9 working day. That still won't stop us from trying to get you your order faster. On each products display page,you can enter your location's pin code to check when you can expect to receiove the delivery
How can i track my order?
You can track your order as soon as it is shipped out. To know the status of your item real time, just tap on the tracking link in the email sent to you. Alternatively, you can also login to shop27seven.com to know your oder status
Do you deliver everywhere in India?
That's the big dream and we're sure we'll achieve it soon! We strive to deliver to all the pin codes of India. At the time of shopping, please check if your pin code is covered by our logistics partner. If not, we would request you to provide an alternate shipping address
What is Shop27Seven cancellation policy?
You can now cancel an order when it is in packed/shipped status,as long as the cancel option is available on website. This includes items purchased on sale also. Any amount paid will be credited into the same payment modes using which the payment was made
How to i cancel my order?
Tap on "My Orders" section under the main menu on the website and select the item or order you want to cancel
I just cancelled my order. When will i receive my refund?
If you had selected cash on delivery, there is no amount to be refunded because you haven't paid for your order. For payments made via credit cards, Debit card, Net banking, or wallet you will receive refund into the source account within 7-10 days from the time of order cancellation.
How can i pay for my order at Shop27Seven?
We support the following payment option at shop27seven:
1. Cash on delivery (Available in selected pin codes)
2. Credit card
3. Debit card
5. Gift card
6. Razor pay